Privacy Policy

At Muraria Creative Studio, privacy and the protection of personal data are a genuine priority. We are committed to processing your information lawfully, transparently, and securely, in accordance with Romanian legislation and Regulation (EU) 2016/679 on the protection of natural persons (GDPR). This policy explains how we collect, use, and protect your data, whether you are a client, potential client, partner, collaborator, or simply a visitor to our website — murariadesign.com . What data we collect and for what purpose In our activity, we collect only the personal information that is strictly necessary. When you fill out the contact form or send us an email, you may provide us with information such as your name, email address, phone number, and, where applicable, the name of your company. We use this data to respond to your inquiries, send you personalized offers, and better understand the needs of your project. If you choose to become our client, we will also use this information to prepare contractual documents, issue invoices, and fulfill our fiscal and accounting obligations. In some cases, we may use your contact details to send you communications related to our activity — such as updates, news, or creative resources — but only if you have given us your explicit consent to receive such messages. If you are a partner, supplier, or collaborator, we may also process your personal data or that of your legal representatives for the purpose of maintaining and facilitating our contractual relationship and ongoing correspondence. Legal grounds for processing The processing of personal data is based on several legal grounds, depending on the context. In some situations, processing is carried out with your explicit consent, for example when you subscribe to our newsletter or voluntarily request information from us. In other cases, processing is necessary for the performance of a contract or for steps taken before entering into one. Additionally, certain data may be processed in order to comply with a legal obligation, such as retaining accounting records, or based on our legitimate interest in managing our business and maintaining relationships with clients and partners. Data retention period Your data is stored only for as long as necessary to fulfill the purposes for which it was collected. Information provided during the initial contact stage is retained for a maximum of 12 months, while data related to contracts and accounting documents is stored in accordance with legal retention periods. If you subscribe to our newsletter, your data will be retained until you unsubscribe. After the relevant periods expire, your data will be deleted or securely archived. Disclosure and transfer of data Muraria Creative Studio does not sell or share your data with third parties without a legal basis. However, in order to ensure the proper functioning of our services, your data may be transmitted to partners who provide us with technical support, hosting, accounting, legal, or consulting services. These partners act solely on behalf of and for the purposes of Muraria Creative Studio, under strict confidentiality agreements. In certain cases, we may be required to disclose information to public authorities or other entities legally empowered to request it, in order to comply with our legal obligations. Data security We make every effort to ensure an appropriate level of security and protection for your personal data. We use technical and organizational measures designed to prevent unauthorized access, loss, alteration, or destruction of information. Access to data is restricted to individuals who need it to carry out their professional duties, and they are trained and required to maintain confidentiality. In the event of a data security breach, you will be informed within a reasonable timeframe, except when a competent authority requests a delay for reasons related to national security or ongoing investigations. Your rights In accordance with the GDPR, you have the right to request access to your personal data, to have it corrected, or, in certain cases, to have it deleted entirely. You may also request that the processing of your data be restricted, object to processing, or request that your data be transferred to another controller. To exercise any of these rights, you can contact us at any time at contact@murariadesign.com . We will review your request and respond without undue delay, but no later than 30 days from the date of receipt. If you believe that your data has been processed in violation of the law, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP). Use of cookies The website murariadesign.com uses cookies to ensure the proper functioning of its pages, to analyze traffic, and to improve the browsing experience. The information collected through cookies is not used to personally identify you. You can manage your cookie preferences directly through your browser settings. More details are available in our Cookie Policy. Policy updates This Privacy Policy may be updated periodically to reflect legislative changes or internal adjustments to the way we process data. Any modification will be published on our website, along with the date of the latest update. If we intend to use your data in a way different from that initially declared, we will inform you in advance by email and request your explicit consent. Contact information For any questions or requests regarding the processing of your personal data, you can reach us at: contact@murariadesign.com Last updated: November 20, 2025